Subscribe & review on iTunes | Stitcher | Google Play | Spotify. Amazon announces an official update to their Communication Guidelines, effective November 6th, 2020. These updates will change communication between sellers and Amazon buyers, influencing the…
“Walmart Expands Its eCommerce Marketplace to More Small Businesses” June 15, 2020 By Jeff Clementz, Vice President, Walmart Marketplace: Article.Operations that meet Walmart Seller Performance Standards. “Walmart’s key measures of quality…
In this episode, we cover the top 5 lessons learned while running an e-commerce customer service agency during COVID-19. Have a solution for growing your team. Exercise full transparency. Invest…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. (Updated 3/27/20). In our second COVID-19 update, we review how the ongoing Coronavirus outbreak is affecting e-commerce customer service, including considerations for FBM and special…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. (Updated 3/17/20) We review how the recent COVID-19 outbreak and related changes are affecting our clients’ e-commerce businesses, plus, ways to prepare your support team…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. Today’s episode is the 2nd part of a conversation Michael and I had a few weeks ago in November 2019. We review two recent changes…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. Today’s episode is a variety of the most interesting e-commerce customer service related news, updates, and articles from early November 2019. (3:50) 1 million Businesses…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. Tygh reviews the 2019 Holiday Guide made by Amazon to help sellers prepare for the busy season this year… featuring a screen share and a festive costume! …
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. How we found out about the Brand Messaging pilot One of our clients received an invitation from Amazon to participate. What we know about Brand…
Today’s episode is a variety of the most interesting e-commerce customer service related news, updates, and articles from late in Q3, 2019. Subscribe & review on iTunes | Stitcher | Google Play | Spotify (2:21) FBA repackaging…