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Over a year ago, in May of 2018, well before we started this podcast, we joined Kate Valentine of Keyword: The Amazon Insider Podcast for a webinar entitled, “Creating a Strong Customer Service Strategy; How to Increase Sales Using Great Customer Service”.
Full Webinar audio:
In today’s show, we’re sharing the very end of that webinar, the ~20 minutes of live Q&A we did at the end of the webinar.
If you’re an Amazon seller looking for more high-quality audio content, take a listen to Kate’s podcast shows. She publishes three different shows, all aimed at Amazon sellers looking to improve and grow their businesses.
One of her shows features exclusively current or former Amazon employees, one features people that have built their businesses alongside the Amazon marketplace, and one features stories directly from sellers themselves. To find all of these, go to keywordpodcast.com.
Enjoy the Q&A!