After building Conversio & WooCommerce, Adii is leading a company called Cogsy, making inventory management and financial tools for Shopify and Amazon sellers.

In this conversation we review how SellerSmile got it’s start and some interesting ideas around customer experience, customer service, artificial intelligence.

In particular, and related to Cogsy, we talk about the perils of stocking out. Cogsy helps sellers develop a system to to manage inventory levels by reading historical data and forecasted events. Try Cogsy with a free 14-day trial! They’ll help you clean and setup your SKUs and lead times to ensure your customers are left waiting for your products.

This audio is from Cogsy’s podcast, entitled, “The Checkout”, a weekly audio experience covering DTC best practices, emerging retail trends, and first-hand insights from e-commerce experts.