Download the ebook version: The Amazon Customer Service Holiday Survival Guide (.PDF 393 Kb). Listen to the audio version: Introduction The holiday season in the US can feel like a whirlwind…
Amazon is the best at what they do because they provide world-class logistics to their sellers and shoppers along with generous return and refund policies. Amazon’s A-to-Z guarantee has contributed…
Sometime in May 2018, our team noticed that Amazon announced through Seller Central that they’re making a one-way transition to a new interface. The classic interface will officially be replaced…
A smooth customer service interaction is one of the keys to success for selling on Amazon, or any e-commerce store. It helps create brand advocates and repeat buyers out of…
The Amazon Buyer-Seller Messaging Service is your lifeline to Amazon’s customers, your buyers. It is the preferred way to connect with your buyers on your Amazon storefront. Inside of your Seller…