Top 5 Lessons Learned from COVID-19
In this episode, we cover the top 5 lessons learned while running an e-commerce customer service agency during COVID-19. Have a solution for growing your team. Exercise full transparency. Invest…
Ep. 025 - COVID-19 Update_ FBM Tips and Amazon, eBay, and Walmart Announcements (3-27-20) (1)
COVID-19 Update: FBM Tips and Amazon, eBay, and Walmart Announcements (3-27-20)
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. (Updated 3/27/20). In our second COVID-19 update, we review how the ongoing Coronavirus outbreak is affecting e-commerce customer service, including considerations for FBM and special…
Ep. 024 - The COVID-19 Outbreak and Strategies for Online Customer Service (Update 3-17-20) (2)
COVID-19 Outbreak and Strategies for Amazon and Online Customer Service (3-17-20)
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. (Updated 3/17/20) We review how the recent COVID-19 outbreak and related changes are affecting our clients’ e-commerce businesses, plus, ways to prepare your support team…