Help Scout Archives - SellerSmile

What is Customer Service?

Post author:Tygh Walters
Post published:January 26, 2024
Post category:Customer Service
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Welcome to "Keep Smiling: The E-commerce Customer Experience podcast!" In this episode, Tygh Walters, the CEO of SellerSmile, delves into the core of customer service, how key organizations define it…

Ep. 015 – Customer Experience Spotlight on Help Scout with Mathew Patterson

Post author:Tygh Walters
Post published:November 24, 2019
Post category:Customer Service
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Subscribe & review on iTunes | Stitcher | Google Play | Spotify In our first CX Spotlight episode, we spoke with Mathew Patterson about how Help Scout creates excellent experiences for their users, their users’ customers, and…

Tygh Walters has built and managed e-commerce customer service teams since 2015. He writes about how to create exceptional experiences in the age of online shopping.

We’re passionate about making customer service and e-commerce a happier place. 🙂

In each episode we explore how entrepreneurs and organizations in e-commerce deliver delightfully unexpected experiences to their customers!

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What is Customer Service?

Ep. 015 – Customer Experience Spotlight on Help Scout with Mathew Patterson

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