Reputation Management Archives - Page 2 of 2

Amazon’s New “Customer Reviews” Dashboard: Manage Your Product Reviews Right From Seller Central

Post author:Tygh Walters
Post published:November 15, 2019
Post category:Amazon
Post comments:1 Comment

Subscribe on: iTunes | Stitcher | Google | Spotify UPDATE: In June 2021, Amazon now allows sellers to send direct messages to reviews/buyers. Read more in our full post, "Contact Amazon Buyers from Customer Reviews…

Reputation Management: How to Get the Most Out of Your Product Reviews and Customer Feedback

Post author:Janis Raymundo
Post published:July 16, 2019
Post category:Amazon
Post comments:1 Comment

“The secret of crisis management is not good vs. bad, it’s preventing the bad from getting worse.” – Andy Gilman Not too long ago, online retail was a very different place.…

Tygh Walters has built and managed e-commerce customer service teams since 2015. He writes about how to create exceptional experiences in the age of online shopping.

We’re passionate about making customer service and e-commerce a happier place. 🙂

In each episode we explore how entrepreneurs and organizations in e-commerce deliver delightfully unexpected experiences to their customers!

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Amazon’s New “Customer Reviews” Dashboard: Manage Your Product Reviews Right From Seller Central

Reputation Management: How to Get the Most Out of Your Product Reviews and Customer Feedback

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