Today’s episode is a variety of the most interesting e-commerce customer service related news, updates, and articles from late in Q3, 2019. Subscribe & review on iTunes | Stitcher | Google Play | Spotify (2:21) FBA repackaging…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify This is our 2nd e-commerce customer experience roundup, it’s a combination of interesting topics, curated news, updates, notable social media comments, or articles we’d like…
Amazon FBA provides so many important customer service functions, so when it comes to managing customer service on your web store, it can be a unique struggle. In this episode,…
Michael and I are business partners, we started our e-commerce customer service agency, SellerSmile, in 2017 and since then we’ve provided customer service solutions for Amazon and e-commerce sellers. Today,…
If you’re reading this post, you’ve likely come across a live chat widget as you browsed online before today. In fact, you may have even seen ours on https://www.sellersmile.com/.Some shoppers enjoy…
Estimated read time: 15 minutes. E-Commerce and outsourcing The continued rise of e-commerce in the early 21st century marks an ever-changing shopping experience. The selection of the entire world’s products…
Hey there! This is an article about outsourcing your Shopify store’s customer support. If you’re looking to contact Shopify themselves or Shopify's Customer Service, you may contact them by calling 1 (855)…
Shopify is a gateway to your off-Amazon strategy When SellerSmile first got started, it was a niche agency for Amazon sellers, managing their Amazon inboxes in Seller Central. We used…